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PRAPrivileged Remote Access

A clientless remote desktop gateway built on zero trust principles. PRA enables secure RDP, SSH, and VNC access to critical IT and OT systems without exposing jump hosts to the internet—with full session recording, JIT access, and granular audit trails.

100%

Browser-based, no client required

RDP/SSH/VNC

All major protocols supported

Zero

Inbound internet connections to OT/IT

JIT

Just-in-time access enforcement

Secure privileged access without exposing your infrastructure.

Zscaler Privileged Remote Access (PRA) is a clientless remote desktop gateway that enables end users, third-party contractors, and IT administrators to securely connect to servers, jump hosts, bastion hosts, and OT/IIoT systems directly from a browser—using RDP, SSH, or VNC. Unlike legacy PAM tools that require deploying complex agents and exposing jump servers, PRA builds on the Zscaler Zero Trust Exchange to broker secure, policy-enforced sessions with full session recording and audit trails.

Key Capabilities

What's included in this SKU

Clientless Browser Access

Users access RDP, SSH, and VNC sessions entirely within a browser—no client software, no agents, no VPN required on the endpoint.

Session Recording

Every privileged session is recorded end-to-end. Recordings are stored securely for compliance audits, incident investigations, and forensic analysis.

Just-in-Time (JIT) Access

Grant temporary, time-limited privileged access. Access is automatically revoked after the session window expires, minimizing standing privilege.

Full Audit Trail

Log every command, keystroke, and action taken during a privileged session with tamper-resistant audit logs for compliance and forensics.

Privileged Credential Management

Manage and rotate privileged credentials with integrations to leading PAM vaults—avoiding hard-coded passwords and credential sprawl.

Real-Time Session Monitoring

IT admins can observe live sessions, send alerts to users, or terminate sessions in real time if suspicious activity is detected.

Protocol Isolation

Full protocol isolation for SSH, RDP, RealVNC, and VNC. Clipboard controls (text copy/paste) are configurable per session policy.

Third-Party & Contractor Access

Enable zero trust privileged access for external vendors and contractors without providing VPN access or exposing jump servers.

OT & IIoT Access

Extend zero trust privileged access to operational technology and industrial IoT environments in manufacturing, energy, and healthcare.

Multi-Factor Authentication

Enforce MFA at every privileged session initiation, integrating with your existing IdP and authentication infrastructure.

File Sandboxing

Isolate and scan files transferred during privileged sessions in a sandboxed environment to prevent malware from reaching critical systems.

Granular Access Policies

Define per-system, per-user, and time-based access policies with role-based controls for IT admins, help desk staff, and third parties.

Replace legacy PAM with zero trust privileged access

Traditional PAM tools require deploying jump servers, agents, and complex infrastructure—all while exposing attack surfaces. PRA eliminates this complexity with a cloud-delivered, zero trust approach.

No jump servers or bastion hosts exposed to the internet
Clientless access from any browser—no agents to manage
Full session recording for compliance (SOC2, HIPAA, PCI-DSS)
JIT access eliminates standing privilege and reduces insider risk
Works for IT admins, contractors, and third-party vendors
Integrates with existing PAM vaults (CyberArk, BeyondTrust)
Extend zero trust to OT/IIoT infrastructure
Audit-ready logs for every privileged session

IT admin remote access

Replace RDP over VPN with browser-based zero trust sessions for internal IT staff managing critical servers.

Third-party vendor access

Grant time-limited, session-recorded access to contractors managing client infrastructure.

OT/IIoT environments

Secure access to industrial control systems, PLCs, and SCADA infrastructure in manufacturing and energy.

Compliance & audit requirements

Meet SOC2, HIPAA, PCI-DSS, and NERC-CIP privileged access requirements with full session recording.

Ready to add PRA to your stack?

No contracts. Low minimums. Monthly invoicing. Start protecting clients today.